Free shipping for orders over $200
Free shipping for orders over $200
Check out our list of Frequently asked questions below. If you have a question which is not listed feel free to send a question to our tech team. For more information on specific products check out our complete product range.
Bainbridge Technologies products are available on this site or you can buy our products from one of our knowledgeable stockists. Click here to find your nearest stockist
Bainbridge Technologies products are available on this site or you can buy our products from one of our knowledgeable stockists. Click here to find your nearest stockist
Bainbridge Technologies offers two shipping options based on your location.
Option 1: Pick up from your nearest store
This shipping option is completely free and gives you a choice of your nearest store to pick up from
Option 2: Direct Delivery
If you don’t live in an area near a local stockist you can select direct delivery to get the item sent directly to you.
Shipping length will vary depending on your location, and can take up to 2 weeks.
Bainbridge Technologies does not ship outside of Australia.
No, Bainbridge Technologies only ships inside Australia.
We accept payment by Paypal, Credit Card or Direct Deposit
Bainbridge Technologies only accepts returns for products which have a fault during the warranty period (please see our warranty page for more information). If you have been sent the wrong item please call our team on 1300 224 683. Bainbridge Technologies does not accept returns for change of mind purchases.
To send a product back for a warranty repair, you must also include a Return authority Form and proof of purchase, for full information on our warranty process
Bainbridge Technologies is open to Australian business clients, just give us a call on 1300 224 683 or fill out this handy form
You have to charge the Power Top through an external charger through the Grey Anderson plug. The CTEK MXS15 (CT15000/12) is the recommended charger for the Power Top. The internal charger will struggle if the Power Top battery falls below 12 volts.
The Power Top is not designed to jumpstart a car. The unit has a 50amp current limit inside which is not enough to jumpstart a car with. As such it should not be attempted.
This is standard operation on the 2nd and 3rd model. The lights are regulated by voltage which toggles towards the end of the charge cycle. The toggling happens when the battery is almost fully charged.
No, using the sockets at the front while charging through the 240v socket will result in the battery not charging, and draining through use. However, one can do so if you use an external charger (around 15amps) plugged into the Grey Anderson socket, or a larger solar panel (at least 150 watts or bigger) plugged into the Red Anderson socket. Either will supply enough current to sustain battery charging while using appliances.
This happens when the battery is heavily discharged. There is a sequence to charging the Power Top through 240v. Make sure the wall unit is off as well as the Power Top. Once everything is plugged in and ready to go turn the wall unit on first and then turn the Power Top on.
Do keep the PowerTop fully charged to maintain battery at optimum capacity. Repeated deep cycling (deeply discharging the battery) reduces battery life. Where practical, plug the PowerTop to the mains or other power supply to keep the battery fully charged.
