Check out our list of Frequently asked questions below. If you have a question which is not listed feel free to send a question to our tech team. For more information on specific products check out our complete product range.
Bainbridge Technologies products are available on this site or you can buy our products from one of our knowledgeable stockists. Head to our stockist page to locate your nearest store.
Bainbridge Technologies products are available on this site or you can buy our products from one of our knowledgeable stockists. Click here to find your nearest stockist
Bainbridge Technologies offers shipping options based on your location.
Direct Delivery – $10 Flat Rate under $200
Shipping length will vary depending on your location and can take up to 2 weeks.
Bainbridge Technologies does not ship outside of Australia.
No, Bainbridge Technologies only ships inside Australia.
We accept payment by Paypal, Credit Card or Direct Deposit
Bainbridge Technologies only accepts returns for products that have a fault during the warranty period (please see our warranty page for more information). If you have been sent the wrong item please call our team on 1300 224 683. Bainbridge Technologies does not accept returns for change of mind purchases. Lodge your warranty claim here.
To send a product back for a warranty repair, you must also include proof of purchase – click here for the online form.
Bainbridge Technologies is open to Australian business clients, just give us a call on 1300 224 683 or email email@example.com
All of the Baintech Lithium Batteries are constructed using the latest generation prismatic lithium iron phosphate cells and have an inbuilt Battery Management System (BMS).
Life at 80% DoD: 2,000 cycles
Life at 50% DoD: 5,000 cycles
The specs operating temp is related to the core temp of the battery/ cell not the ambient temp such as in the car temp.
Secondly, Lithium batteries do not vent or gas in any way as they are not liquid and fully sealed cells.
Being Prismatic cell, they are aluminium cased cell within an aluminium battery case so has dual aluminium cooling heat sinks.
You have to charge the Power Top through an external charger through the Grey Anderson plug. The CTEK MXS15 (CT15000/12) is the recommended charger for the Power Top. The internal charger will struggle if the Power Top battery falls below 12 volts.
The Power Top is not designed to jumpstart a car. The unit has a 50amp current limit inside which is not enough to jumpstart a car with. As such it should not be attempted.
This is standard operation on the 2nd and 3rd model. The lights are regulated by voltage which toggles towards the end of the charge cycle. The toggling happens when the battery is almost fully charged.
No, using the sockets at the front while charging through the 240v socket will result in the battery not charging, and draining through use. However, one can do so if you use an external charger (around 15amps) plugged into the Grey Anderson socket, or a larger solar panel (at least 150 watts or bigger) plugged into the Red Anderson socket. Either will supply enough current to sustain battery charging while using appliances.
This happens when the battery is heavily discharged. There is a sequence to charging the Power Top through 240v. Make sure the wall unit is off as well as the Power Top. Once everything is plugged in and ready to go turn the wall unit on first and then turn the Power Top on.
Do keep the PowerTop fully charged to maintain battery at optimum capacity. Repeated deep cycling (deeply discharging the battery) reduces battery life. Where practical, plug the PowerTop to the mains or other power supply to keep the battery fully charged.