Book a Warranty job

Please note: This form is for Baintech customers only, if you purchased a Baintech product from a different company, please lodge your warranty through them. 

If you are a Baintech customer, please fill out the form below, and check your email for further instructions.

  • Your Details

    (where the goods will be returned to)

  • Purchase Details

    (The details of the store/company that you purchased the item from)

  • Product Details

    (The details of the item you are returning)
  • Date Format: DD slash MM slash YYYY
  • Drop files here or

  • Installation Details

  • Date Format: DD slash MM slash YYYY
  • Date Format: DD slash MM slash YYYY

 Warranty will not be processed until this form has been lodged. Our team will contact you within 3 business with further instructions

Please note: Any warranty claims with no fault found or non-warranty repairs will incur a minimum fee of $80, as well as freight recovery charges that is equal to the cost of freighting the product too and from the customer. It is necessary to ensure that the product is sufficiently padded and boxed before transport, failure to package adequately
may result in a rejection for pickup from the courier companies. BAINBRIDGE TECHNOLOGIES does not accept any liability for product damaged in transport due to inappropriate packaging. Warranty may be denied if the product is damaged in transport due to inappropriate packaging, as the initial fault may not be able
to be repaired as a result of damages received during transport due to inappropriate packaging. Refer to the full policy for more detail.